ARC is dedicated to ensuring that all our technicians are trained to the highest standards in the industry.
We believe that it is important to constantly educate our staff on emerging trends and new technologies. We value transparency and work hard to ensure that all our customers receive the highest level of customer care and service from start to finish.
There should be no surprises when switching to renewable energy. We believe in being truthful and accurate with our customers to create successful relationships.
In order to build and maintain trust we require our staff to maintain a strict code of conduct that articulates our expectations to treat our customers fairly and honestly.
We require our staff to participate in annual online ethical training classes that cover various ethical practices and all relevant processes for our customer-facing teams.
We employ licensed solar technicians, electricians, and engineers to provide a seamless approach to installation and solar commissioning. We have comprehensive inspection procedures in place to ensure proper sealing and roof care on all projects.
All of our residential solar systems and battery solutions come with a 25-year Sunnova Protect Platinum plan. This comes with zero-out of pocket costs to provide the most extensive system coverage in the industry.
All of our systems are designed for high performance, reliability, and long-term savings. We are committed to installing systems that not only benefit the property owner, but the community and environment as well
