Must Ask Questions Before You Get Solar in 2025

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Ask this before you get solar in 2025

Solar energy is one of the best long-term investments you can make for your home, but not all solar companies are created equal. Between confusing contracts, financing options, and misleading incentives, it’s easy to get overwhelmed. That’s why we’re breaking down what you need to know before you sign anything – so you can make an informed decision and avoid costly mistakes.

Choosing the Right Installer

Before even thinking about financing or incentives, you need to choose the right installer. Your solar system is a long-term investment, and the company you choose should be trustworthy, experienced, and capable of standing behind their work for years to come. So how do you vet a solar company?

  • Check Reviews: Always read Google Reviews, visit the Better Business Bureau or even look at solar partners like Energy Sage.
  •  Verify Their Experience: Choose a company that has been in business for several years, not a fly-by-night operation that may not be around for warranty support.
  • Confirm Their Physical Location: Many national solar companies claim to be local, but in reality, they subcontract installations to the lowest bidder. Ask if they have a physical office near you and if their crews are actually local.
  • Look for Safety Standards: A reputable installer should provide its crews with proper safety equipment. If a company doesn’t show its team following safety protocols, that’s a red flag.

Solar is a Construction Project - Not Just a Product

Many “solar companies” are just sales teams that pass the work to subcontractors. That means you may never interact with the people actually installing your system.

When you choose an EPC (Engineering, Procurement, and Construction) company like ARC, you get a full-service provider that handles everything in-house—from design to installation to long-term maintenance. That means accountability and quality control at every step.

Why this matters?

  • If an issue arises during or after installation, will the company be there to fix it?
  • Who is responsible for making sure your system passes inspection?
  • Can they troubleshoot and maintain your system in the future?

Many homeowners don’t realize that they’re locked into a long-term relationship with their solar provider. Choose wisely

Understanding Your Home's Electrical System

Not all homes are ready for solar as-is. Before installation, a qualified company should assess your electrical system to ensure it’s compatible with solar.

Common Electrical Considerations:

  • Do you have a 200-amp panel, or does it need an upgrade?
  • Do you have a fuse-based system that may require rewiring?
  • Will your system pass inspection, or will changes be needed?

An experienced installer should go over these details with you before you commit.

The Truth About Solar Financing

There are hundreds of solar financing options, and not all of them are created equal. Some come with hidden fees, higher interest rates, or unfavorable terms.

Things to Keep in Mind:

  • Cash is king – If you can afford to pay cash, you’ll get the fastest return on investment.
  • Home equity loans or lines of credit often provide lower interest rates than solar-specific loans.
  • Be wary of ‘zero-down’ offers – These financing options often roll fees into the cost of the system, meaning you’re paying for it one way or another.

If a company pushes “free solar” or guarantees that you’ll never pay a dime, run the other way. There’s no such thing as free money.

Incentives & Rebates - What's Real?

Solar incentives can make a huge difference in affordability, but not all incentives are guaranteed.

Ask your solar provider these questions:

  • Can they provide documentation on state and federal incentives?
  • Are they approved to work with specific incentive programs?
  • Do they guarantee rebates, or are they making vague promises?

Some companies will inflate their numbers by adding their own “company rebates” to make the deal seem better than it is. Always ask where the money is coming from and whether it’s a real, verifiable incentive.

What Happens If Something Goes Wrong?

Solar projects involve multiple parties – installers, inspectors, utility providers, and permitting agencies. Not everything will go 100% smoothly every time.

What matters is whether the company you hire has the expertise and service team to fix issues quickly.

Ask your solar company:

  • What’s your process if my system doesn’t pass inspection?
  • Do you provide long-term support and maintenance?
  • Will your company still be around in 5, 10, or 20 years?

Some solar companies disappear after the installation, leaving homeowners stranded when issues arise. Choose a provider that stands behind their work.

Final Thoughts - Trust the YES and the NO

At ARC, we believe in giving homeowners honest answers – even if that means telling them solar isn’t the right fit for their home. A responsible solar provider won’t just sell you on a dream – they’ll give you real, transparent information about whether solar makes financial and practical sense for you.

If a company is pressuring you into a quick decision, that’s a red flag. Take your time, ask questions, and find an installer you can trust.

Want to Learn More?

If you’re considering solar in Missouri or Illinois, we’d love to help you navigate the process. Whether you have questions about incentives, financing, or installation, our team is here to help.

Contact us today!

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